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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It includes detailed information about all the actions that you can perform on the given page. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of tutorial videos explaining how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive FAQ database, which includes questions asked by actual customers and offers practical solutions. We frequently update our Frequently Asked Questions database with new entries so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, we have a excellent team of customer support engineers available 24-7 and eager to assist you with any issue. Each support ticket you open will be responded to within 60 minutes (the average support ticket response time being about twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142376

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com